Privacy policy

Through this website, personal data is not collected from users without their knowledge, nor is it transferred to third parties.

To learn about our cookie policy, used to collect information from users, we thank you for reading the Cookie Policy section of our website.

Basic information about data protection

Below we inform you about the data protection policy of FRAME GIRONA, SL.

Who is the Data Controller?

The personal data that may be collected directly from the interested party will be treated confidentially and will be incorporated into the corresponding processing activity owned by FRAME GIRONA, SL.

How do we obtain your personal data?

We collect your personal data on different occasions:

• Every time you contact us directly, for example through the contact section or any other section in which you fill out a questionnaire on the website or through the customer service telephone lines, to request information about our products and services.
• When you purchase or contract a product or service directly with us. FRAME GIRONA, SL's products and services, as well as its promotional campaigns, are aimed and designed mostly for adults. In this sense, we will only collect and process your personal data if you are at least 16 years old. We reserve the right to verify the age of people who provide you with personal data. Any data from a minor under 16 years old will be deleted.
• We would appreciate it if you could help us keep your personal data up to date by informing us of any changes to your contact details or preferences.

What information can we obtain about you?

Through the different services and contact channels described in this Privacy Policy, the following types of data may be collected about you, depending on your relationship with the Data Controller:

• Customers and users: Identification and contact details: name, address, telephone numbers, email. Financial details: bank account number / credit card number.
• Applicants: Identification and contact details: name, address, telephone numbers, email. Academic and professional details. Studies completed and qualifications. Employment and Social Security details. Personal characteristics: marital status, date and place of birth, age, sex, nationality and percentage of disability.

For what purposes do we process your personal data?

Due to your status as a user of the website, we will process the personal data you provide us with the purpose of answering the query you have made to us and providing you with commercial information about the company's products and services.

Due to your status as a client, we will process your data to provide you with the requested service and the administrative and commercial management of our client portfolio.

Due to your status as Applicant, the data provided will be processed only for present or future personnel selection processes carried out by the company.

What is the legitimacy for the processing of your data?

User and subscriber: RGPD Article 6.1.a) consent of the interested party for the processing of their personal data for one or more specific purposes.

Client: GDPR Article 6.1. b) the processing is necessary for the performance of a contract to which the data subject is party, or for the application at the request of the data subject of pre-contractual measures. GDPR Article 6.1.a) consent of the data subject to the processing of his/her personal data for one or more specific purposes

Employees: GDPR Article 6.1.b) the processing is necessary for the performance of a contract to which the data subject is a party. GDPR Article 6.1.c) the processing is necessary for compliance with a legal obligation to which the data controller is subject.

Applicants: GDPR Article 6.1.c) the processing is necessary for compliance with a legal obligation applicable to the controller.

For other processing activities that may not appear in this privacy policy, please contact the Data Controller to request more information.

How long will we keep your data?

The personal data provided will be kept for the time necessary to fulfill the purpose for which they are collected and to determine the possible responsibilities that could arise from the purpose, in addition to the periods established in the regulations on archives and documentation.

To whom will we communicate your data?.

In general, personal data will not be communicated to third parties, except by legal obligation, which may include communications to organizations directly related to the person responsible (Tax, labor and accounting advisory services. Financial entities. State Tax Administration Agency. Training companies. Entity entrusted with management of occupational risks. National Institute of Social Security. General Treasury of Social Security. Trade union organizations. Companies in charge of marketing and advertising. Personnel selection companies). State security forces and bodies, judicial bodies, Public Prosecutor's Office.

Although in data transmissions over the internet or from a website it is not possible to guarantee absolute protection against intrusions, we make every effort to maintain the necessary physical, electronic and procedural protection measures to guarantee the protection of your information in accordance with applicable data protection requirements.

All your data is stored on secure servers (or secure physical copies) owned by us or our processors, and our security criteria and policies (or other equivalents of our processors) are applied to access and use them.

Do we carry out international data transfers?.

FRAME GIRONA, SL does not plan international data transfers.

How do we keep your data protected?

To guarantee the protection and maintain the security, integrity and availability of your data, we use several security measures.

Although it is not possible to guarantee absolute protection against intrusions when transmitting data over the internet or from a website, both we and our data processors make every effort to maintain physical, electronic and procedural protection measures to ensure the protection of your data in accordance with the applicable legal requirements in this area. The measures we use include the following:

• Limit access to your data only to those people who need to know it in connection with the tasks they perform.
• As a general rule, transfer the collected data in encrypted format.
• Store the most sensitive data (such as banking details) only in encrypted format.
• Install perimeter protection systems for computer infrastructures (firewalls) to prevent unauthorized access, for example by hackers.
• Regularly check access to computer systems to detect and stop any misuse of personal data.

Where we have provided you with (or you have chosen) a password that allows you to access certain parts of our websites or any other portal, application or service under our control, you are responsible for keeping it confidential and for complying with all other security procedures that we notify you of. You may not share your password with anyone.

What rights can interested parties exercise?

Anyone has the right to obtain confirmation about the processing of their data carried out by FRAME GIRONA, SL.

You may exercise your rights of access, rectification, erasure, and portability of your data, as well as limitation and objection to its processing. You also have the right not to be subject to decisions based solely on the automated processing of your data, and the right to withdraw your consent, by contacting FRAME GIRONA, SL B17734922 C/ d’Ullà, 7 (Galeries Centre) 17257-Torroella de Montgrí-Girona. Alternatively, you may send an email to frame@framegirona.com, with “Data Protection” in the subject line.”

In addition, the interested party may contact the competent Data Protection Control Authority to obtain additional information or file a complaint.